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Terms of Service

Last Updated: 2026

1. Acceptance of Terms

Welcome to Yesmart International ("Yesmart", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of our website, services, and related features.
By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

2. Our Services

Yesmart International provides online gaming services directly to individual customers.

Our services include:

• Online Gameplay Assistance
• Cooperative Gameplay Sessions
• Game Coaching


All services available through our website are provided and fulfilled directly by Yesmart International.
We do not operate a third-party marketplace, payment aggregation service, or merchant platform.
All customer payments processed through trusted payment gateway
are received solely for services operated and fulfilled by Yesmart International. We do not receive or distribute payments on behalf of third-party sellers or merchants.

3. Eligibility

To use our services, you must:
  • Be at least 18 years old, or the legal age required in your jurisdiction;
  • Have the legal capacity to enter into a binding agreement;
  • Provide accurate registration information.

4. Orders and Payments

Customers purchase online services directly from Yesmart.
Payments are securely processed through trusted payment gateway
.
Prices are displayed before checkout and are charged in the applicable currency shown during purchase.
Orders are confirmed after successful payment authorization.

5. Service Delivery

Our services are delivered remotely through online communication and gameplay sessions.
After payment, customers will receive instructions regarding scheduling or accessing the purchased service.
No physical goods are shipped as part of these services.
Services are provided based on scheduled sessions and reasonable availability. Purchasing a service grants access to the agreed online service session only and does not guarantee any specific in-game ranking, achievement, rewards, or competitive outcome.

6. Refund Policy

Customers may request a refund before the scheduled service begins.
If Yesmart is unable to provide the purchased service, a full refund will be issued.
Once a service has been substantially delivered or completed, refunds may not be available except where required by applicable law.
Additional details are available in our Refund Policy.

7. Acceptable Use

Customers agree not to:
  • Use our services for unlawful purposes;
  • Engage in fraud or payment abuse;
  • Harass or threaten other users or staff;
  • Attempt to compromise website security;
  • Violate applicable laws or regulations.

8. Prohibited Services

Yesmart does not provide or facilitate:
  • Gambling or betting services;
  • Lotteries or prize-based competitions;
  • Financial services or money transmission;
  • Cryptocurrency or NFT transactions;
  • Sale of game accounts;
  • Sale of account access or credentials;
  • Sale of in-game currency;
  • Sale of virtual items or digital assets;
  • Counterfeit, stolen, or unauthorized digital goods;
  • Illegal or infringing products or services.
If any prohibited activity is detected, Yesmart reserves the right to suspend or terminate the related account or order.

9. Intellectual Property

All website content, including text, graphics, logos, software, and other materials, is owned by Yesmart International or its licensors.
Customers may not reproduce, distribute, modify, or commercially exploit any website content without prior written permission.
References to third-party game titles are used solely to identify the games for which our services are provided. Yesmart is not affiliated with, endorsed by, or sponsored by the respective game publishers unless expressly stated.

10. Limitation of Liability

To the maximum extent permitted by law, Yesmart shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.
Our total liability shall not exceed the amount paid for the relevant order.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

11. Account Suspension

We may suspend or terminate an account if we reasonably believe that a customer:
  • Violates these Terms;
  • Uses stolen or fraudulent payment methods;
  • Attempts to abuse refunds or chargebacks;
  • Uses our services for illegal activities.
12. Privacy

Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Governing Law

These Terms shall be governed by the laws of New Zealand, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved through the courts of New Zealand, unless otherwise required by applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms from time to time.
Updated versions will be published on this page together with the revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.